http://octocon.de/ Our services for you |
Our goal is client satisfaction

Our main intention is the creation of a successful and long-term partnership with our customer. This partnership bases on a value-adding standard solution which is reliable, certified, secure, maintainable and standardized.


Our team of experienced specialists - project managers, consultants and developers - offer you a wide range of competences to customize Microsoft Dynamics NAV individually and at highest level to suit your needs.

Project Management

The success of a project strongly depends on experienced project management.

Our experience ranges from national projects with five users, to international projects with several thousands.


Our Services

 

  • Organization and setup of the project management
  • Setup of escalation scenarios / helpdesk
  • Planning of the project structure / periodic meetings
  • Planning and consulting, control and monitoring of application development
  • Control of deadlines and budgets
  • Resource planning

 

Our project methodologies are based on PMP/ITIL. 

Template/ Kernel Design

Templates for ERP solutions are the most efficient way to harmonize business processes in national and international projects.


Our experience with templates includes branch-specific solutions, as well as company-wide templates which contain corporate policies and procedures.

Interfaces

Interfaces are part of a system, which is used for communication.

The exchange of data between any applications requires the development of high-performance interfaces.

We have developed over the last 18 years, numerous interfaces for various systems and scenarios.


Samples

 

  • Microsoft Dynamics NAV <=> SAP / Microsoft Dynamics AX / Oracle
  • Microsoft Dynamics NAV <=> DATEV / Other accounting software
  • EDI (electronic data interchange) between companies or subsidiaries / headquarter
  • Microsoft Dynamics NAV <=> Wages and salaries applications 
  • Microsoft Dynamics NAV <=> CRM / BDE / manufacturing systems
Process Consulting

We analyze your processes.

We support you in terms of new definition or adaption.

With competence and experience.


Our Services

 

  • Process analysis
  • Workflow analysis
  • Framework analysis
  • Process management
  • Process and requirements analysis - Decision support for the selection of an ERP system / provider

 

 Process and requirements analysis

Implementation

We support you with our experienced specialists from the first steps of the planning phase through to final acceptance, to ensure a successful project - from beginning to the end.


 Our experience of more than 300 sucessful ERP projects gives you the confidence that your project will be run cost-efficient, timely and successfully.

Development

You have to know your trade to develop processes customized and cost-efficiently

It is an art in itself to achieve top quality, simple handling and high maintainability of a solution. We master this art - and show this on daily businesses with our high qualified resources.


We develop your solution, no matter if you use C/SIDE (Microsoft Dynamics NAV), Delphi, C#, C++, Visual Basic or any other .NET supported language. Documented and tested.

Support

High quality support is one of the key factors of a successful project.

Areas of expertise such as cost accounting, time management, financial accounting, and salaries require daily exposure to these areas. We support more than 20.000 users in all areas of Microsoft Dynamics NAV.


Our Services

 

  • Global Service Level Agreements (SLA)
  • Constant contact persons for many years
  • Top quality consulting
  • 100% availability of contact persons
  • Coverage of all time zones - globally
  • Enhanced availability: evenings/weekends/public holiday
Documentation

The documentation of customer-specific requirements and templates is a key factor of the maintainability of a solution.


We provide the highest quality of documentation for all parts of an ERP solution.

These documentations include:

 

  • User manuals
  • Template design
  • Functional requirements/system specifications
  • Technical description
  • Best practice documents
  • Tracking tools
Training

Good training makes a big difference. Always!

We show your users how to utilize Microsoft Dynamics NAV in the most efficient ways, whether in a standard training or in a workshop customized to your specific requirements.


Create your customized training plan with us.