Process Management

The classical system analysis serves as a basis to represent processes. The aim is to adapt structures and processes to new conditions, to increase the quality of processes and products, to shorten the process duration and to optimize the use of resources.

For a company to be effective and productive, it is necessary to identify a number of interrelated activities. We call this recognition of processes, their interactions as well as their control and management as a "process-oriented approach". As part of this process analysis of currently used products and lived or given processes, individual activities are isolated and modeled. The additional differentiation of main and key processes, control and leadership processes, as well as support processes serves the better understanding and the clear detailing.

But not only the individual process, but also the organization is subject to a dynamic process, which becomes clear in the process definition. The prudent handling of the modeling of the processes requires the sensitivity and expertise of specialists. They ensure a high acceptance of the results.

The know-how and many years of experience of our experts will help you to make the right decision about the level of detail and procedure. A mixture of pragmatic approach and higher detail in subareas is often the preferred way. The results of the process analysis are compared with the quality management in the next step. No matter whether defined internally or specified by standards: this procedure provides important results for a possibly necessary adaptation of processes with regard to the defined target. The company specifies in advance which criteria to prioritize for the adjustment. Our experience shows that only in a few isolated cases will the optimization of all areas be completely successful.

Depending on the knowledge and goals already given, alternative models with different focus, for example on lead time or quality, can be worked out during the modeling of future processes. Once their effects are presented, one can opt for a particular model.

Both in modeling and decision-making, external conditions (such as laws, standards) are relevant in addition to the internal regulations mentioned (e.g. quality management). Clean documentation allows companies to optimize and improve processes at a later stage.

System analysis and the resulting process management are naturally closely linked to project management. Our specialists assist you in the selection of the methodology and in the preparation of the results. Of course, in close coordination with all process participants as well as with the deviating organizational hierarchies and with external influences.